“I Understand”

A phrase I’ve been trying to avoid saying for a while now is: “I understand” In reality, we probobly don’t really understand what the other person is going though. Their narrative, emotions and thoughts means they may experience something in a completely different way to us. Often, telling someone who is suffering that we “understand” [...]

“Emotional Bank Accounts”

I don’t think it’s always helpful to look at the world in a transactional way because it ignores the role of transformation. But for the post today, I think in the the idea of “Emotional Bank Accounts”, it is a useful metaphor for relationships. It comes from Stephen Covey's The 7 Habits for Highly Effective [...]

Interpreting Situations Differently

Two of my friends recently had a falling out over something. On hearing both their perspectives, it seems that there was a misunderstanding. One friend believed they’d done nothing wrong. My other friend was very angry because the other had not done enough. Here we have two different perspectives on the same situation, but it [...]